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- Package Types and Pricing

How to price your items using your Digital Waybill Order Panel

In the ‘Package Types’ section of the Digital Waybill Software you will find several categories where you can choose to match the type of item that you want to send. Using the package types listed you should be able to find the correct service and the corresponding package type that best describes your package. As we cannot list everything you may send, you may have to call us to ask which service or package type to choose.

When ticketing each parcel always use the greater of weight (kg) or cubic volume (m3)
parceln2 1  parceln1 1
Normal Sized Items
This includes documents and small items. All items up to 15kgs or 0.075m2 (up to a box measuring 300mmx500mm x500mm approx.)
parcell1 1  parcell2 1
Large Items
Based on the service type you require plus a 33% surcharge
All items heavier than 15kgs but under 20kgs or 0.125m2 (up to a box measuring 600mm x600mmx700mm approx.)
parcelel1 1  parcelel2 1
Very Large Items
Based on x2 charges of the service type required
Items which are heavier than 20kgs but lighter than 30kgs or bigger than 0.125m2 but not bigger than 0.450m2 (up to a box measuring 700mm x800mmx800mm approx).
E.g. Car doors, bumpers, windscreens, seats, bonnets, boot lids should fall into this category.
parcelow1 2 parcelow2 1
Over 30-40kgs
For items heavier than 30kgs & up to 40kgs based on x3 charges of the service required.
The ‘Over 30-40kg’ category  is for items heavier than 30kgs but no heavier than 40kgs or bigger than 0.450m2 but no bigger than 0.8m2, charges the base rate of the service you require, then times the base rate by 3 to work out the charge. (up to a box measuring 800mm x1000mmx1000mm)
E.g. for an Over 30-40kg item to Cambridge take the Cambridge base rate of $6.02 x 3 = $18.06+GST.
You do not need to place the weight into the weight section of the software.
If you are unsure of any pricing on the system please feel free to ring us on 0800 43 88 43 and describe the item you intend to send, we can give you an indication over the phone on what price to allow for the item.
Our dispatchers, may amend your package types/charges, especially on Reverse Logistic items coming from a supplier back to you, as some of these charges are out-sourced to our agents and pricing is subject to items being transported, please do not reply on price checker pricing in the Waybill system, as this may not be accurate.